Some Valuable Features of a Business Phone System
Your business phone system is a remarkable tool to manage communication for any organization. It provides a wide array of valuable features with each playing a vital part in the growth and stability of your business.
The most popular features that a business phone system provides are :
Helps processing the calls throughout the day with no manual guidelines that need to be given to the phone system.
To redial the busy number, and call when it becomes available.
Maintaining past records of the calls for better future results.
Blocks all the unwanted or scam calls entering the phone line.
Re-directing calls to a different workstation or phone line.
Halting the call for a minute or two, without losing the connection stability.
Enhances the flexibility of answering calls from any phone line; making users eligible to switch calls from one station to another.
Transferring calls to another employee or department without the redialing process.
Puts the user on the waiting list; connects when line is made available.
Shows the number of the caller before the receiver answers it.
Inviting two or more people onto the same call; usually required in organizations to discuss something critical in nature.
Provides full customer information on the desktop screen, to remain on the same page.
The Line Hunting
Connects to a different line automatically, if the dialed line is not available.
Music on Hold
Automatically prompts with a melody, once the caller is put on hold.
Dialing multiple numbers with contacts being obtained from the database.
The caller is liable to leave messages, if the call is unanswered.